Understand
Start with a question.
Choose the closest starting point. These questions apply our framework; they do not determine the legal outcome of a particular situation.
Someone is making decisions about me
Ask what decision is being made, who is making it, and what gives them authority. A title or relationship alone does not establish its scope.
Words you can adapt
What is the source of your authority for this decision? What does it cover, and how can I respond?Take the next step →
My account is being replaced by someone else’s
Keep your own account attributed to you. Identify what you observed, what you were told, and what remains uncertain. Another account can be recorded alongside yours.
Words you can adapt
Please keep my account in my own words and identify any contrary account separately.Take the next step →
I disagree, or I need time
In this framework, disagreement, silence, or a pause is not treated as consent or as a diagnosis. A real deadline or notice still needs attention.
Words you can adapt
I have not agreed. Please tell me the actual deadline and available way to respond.Take the next step →
I cannot access the service or process
Identify the step that does not work for you and the format or assistance that would help. Available accommodations and legal requirements depend on the service and jurisdiction.
Words you can adapt
I need an accessible way to complete this step. What alternatives are available?Take the next step →
I am worried about abuse or control
You can ask an advocate about what you have experienced without first choosing a legal label. For immediate danger, use emergency help.
Words you can adapt
I would like to discuss what has been happening and what options are available to me.Take the next step →
I need help with a court process
Use the court’s current instructions and seek help with your particular situation. Filing, a judge signing an order, service, and enforcement are different steps.
Words you can adapt
What stage is my case at, what is required next, and how can I participate accessibly?Take the next step →
You can take what is useful and leave the rest. Find practical support.